We recommend arriving at least 15 minutes before your scheduled appointment. This allows you enough time to check in, change, unwind, enjoy our spa facilities, and consult with your personal therapist before your treatment begins.

If you would like to use our shower facilities before your treatment, please arrive up to 30 minutes early. As shower access is limited, it must be reserved in advance when booking your treatment.

All guests are required to wear undergarments during their treatment. You may wear your own undergarments, or request complimentary disposable underwear from our team. Our professionally trained therapists use towels and sheets to ensure your privacy and dignity are maintained throughout your treatment.

It isn’t necessary. However, for treatments such as facials, makeup will need to be removed before your treatment begins, while many of our body therapies also include some facial treatments

We recommend leaving all valuables at home whenever possible. While we take every care to ensure a safe and relaxing environment, Sweet Face Thai Health Spa cannot accept responsibility or liability for the loss, theft, or damage of personal belongings brought onto the premises.

We recommend wearing open-toe shoes, such as sandals or flip-flops, after your nail treatment. Traditional nail polish can take up to an hour to fully dry, so please avoid wearing socks or closed shoes that may smudge or damage your freshly polished nails. Alternatively, you may choose a gel polish application, which is cured under a UV lamp and is dry immediately after your treatment.

Our Spa Reservationist is available to take your call from 09:00 to 19:00. Alternatively, you can email or WhatsApp our Spa with your enquiry.

For full details of all our treatments & packages, please visit our Service Page.

• Pain or discomfort
• Muscle soreness or aching
• Stiffness and tightness
• Tension or muscle knots
• Fatigued or heavy muscles
• Limited flexibility or range of motion
• Neck, shoulder, or back tension
• Muscle cramps or spasms
• Headaches caused by muscle tension
• Stress-related muscle tightness

Headaches

Tight neck and shoulder muscles
Tight jaw muscles (braces sometimes cause tight muscles)
Allergies (sinus problems)
Eye strain

Back, Neck and Shoulder Pain

Carrying heavy books
A bad fall
Poor posture
Sitting for long periods of time

Knee and Leg Pain

Growing bodies means the bones and muscles are getting longer. Sometimes, as you grow the muscles feel painful or sore. There is one more reason muscles are painful. The last cause of muscle pain has to do with feelings. If someone hurts your feelings or you feel sad, your muscles will ache. If you worry about moving, friends, grandparents, parents, pets, sisters or brothers, school, fighting, traveling and many more things that are important to you, your muscles will feel tight.

Massage therapy is a hands-on treatment that helps relax tight muscles, relieve tension, improve circulation, and promote overall well-being. Using a variety of specialised techniques, a professionally trained massage therapist applies pressure and movement to the body’s soft tissues to reduce discomfort, enhance flexibility, and encourage deep relaxation.

We recommend booking your appointment in advance to secure your preferred date, time, and therapist. Walk-in guests are always welcome, subject to availability.

Sweet Face Thai Massage & Beauty Salon is designed as a sanctuary for the senses, a tranquil escape for relaxation and rejuvenation. For the consideration of others, we request that visitors always keep noise to a minimum. We would appreciate it if you could please switch your cellular phones and electronic devices off (or to silent mode) upon arrival at the spa.

Children under 15 years of age must be accompanied by an adult.

The Spa is open Monday – Sunday, including public holidays from 09:00 to 19:00

We accept cash, electronic funds transfer (EFT) and all major credit cards. All prices are quoted in ZAR, South African Rands. For all Group Bookings over 5 people, 50% deposit is required.

To make a Spa reservation, call us or email for a booking. Should you require it, our Spa Receptionist will be able to advise you on the treatment choice best suited to your needs. To help ensure your preferred time and treatment, we recommend booking in advance to avoid disappointment.

Please arrive 15 minutes prior to your scheduled treatment time to ensure you get the most benefit from your appointment. Arriving late may make it necessary to limit time for your treatment so the next guest is not delayed.

When making a reservation and arriving for your treatment, please advise us of any health conditions (e.g., high blood pressure), allergies, injuries or if you have had surgery recently, so we can ensure your optimum comfort. It is important to inform your therapist if you are on any medication, are pregnant, have epilepsy, are diabetic, have eczema or psoriasis, or have recently been sunburnt. Certain treatments may need to be changed to best accommodate your condition. Please note that it is incumbent on you to notify us in advance of any condition which might affect your treatment.

The Spa Team will be happy to help guide you in selecting which treatments are most suitable for you during this special time.

You may wear your own underwear, spa disposable underwear available on request. Our therapists will always use draping techniques to respect your privacy.

We provide shower facilities, swimming pool, spa garden, and lounge area.

You are welcome to bring your own foods and drinks, we will set up for you.
We do not recommend the consumption of alcohol or heavy food before or directly after spa treatments.

Please refrain from bringing valuables to the spa. We do not assume any liability for personal items and recommend you leave valuables at home.

1) Should the package not be redeemed within 1 year of the purchased date and the price of such service increases over the year of validity, the client is obliged to pay the difference for the new price of said treatment when they redeem.
2) The package is valid for 3 years. The remainder will be forfeited if it is not finished within that time.
3) The package is non-refundable and cannot be redeemed for other goods.
4) The package cannot be exchanged for cash.
5) The package can be redeemed for other massage services, however, the client will be obliged to pay the difference for the said new massage service.
6) Should the massage treatment stated in 5) be of a lesser value than the purchased treatment package, the remaining balance of that session will be forfeited.