Frequent Ask questions
How early should i arrive?
A minimum of 15 minutes is ideal for each visit, will allow you time to change, relax, enjoy our complimentary Thai tea, and consult with your personal therapist. Clients that may wish to use the shower facilities may come in up to 30 minutes early and enjoy a shower prior to services. These however must be booked with your treatment booking.
Do I have to totally disrobe for my spa treatment?
You may wear your own undergarments. Our therapists are trained to drape towels and sheets to maintain your privacy, however we supply disposable underwear on request.
Should I wear make-up to the spa?
It isn’t necessary. Some services such as facials and make up applications require that the make-up be removed, while many of our body therapies also include some facial treatments
What do I do with my valuables?
We recommend refraining from bringing valuables to the spa. We do not assume any liability for personal items and recommend you leave valuables at home.
What do I have to wear for a pedicure?
We always suggest open toe shoes (sandals/ flip-flops), nail varnish can take up to an hour sometimes to dry so avoid wearing sock or shoes that may press down on the toe.
How long does a treatment package last?
Where do I go for more information and details?
For full details of all our treatments & packages, please visit our Service Page
How do I know my muscles are tight?
Pain, soreness, achy, tired, these are the signs of tight muscles.
Why do muscles get tight and where are my tight muscles?
Tight neck and shoulder muscles
Tight jaw muscles (braces sometimes cause tight muscles)
Allergies (sinus problems)
Back, Neck and Shoulder Pain
Carrying heavy books
A bad fall
Sitting for long periods of time
Knee and Leg Pain
Growing bodies means the bones and muscles are getting longer. Sometimes, as you grow the muscles feel painful or sore. There is one more reason muscles are painful. The last cause of muscle pain has to do with feelings. If someone hurts your feelings or you feel sad, your muscles will ache. If you worry about moving, friends, grandparents, parents, pets, sisters or brothers, school, fighting, traveling and many more things that are important to you, your muscles will feel tight.
What is massage therapy?
Massage therapy relaxes the muscles by rubbing with hands. The person doing the rubbing is called a massage therapist.
Do I need an appointment?
We suggest making an appointment to secure a booking; however, walk-in is also welcome.
The spa treatments, services, and facilities available at Sweet Face Thai Massage & Beauty Salon are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that Guests may have.
Guests agree that all treatments, services, and facilities at Sweet Face Thai Massage & Beauty Salon are requested and used at the Guests’ own risk and that they will have no recourse against Sweet Face Thai Massage & Beauty Salon, and its shareholders, directors, affiliates, representatives, agents, staff, and suppliers, for any alleged damage or loss arising out of or in connection with the spa treatments, services and/or facilities.
Guests will also fully indemnify and hold harmless Sweet Face Thai Massage & Beauty Salon, and its shareholders, directors, affiliates, representatives, agents, staff, and suppliers, from and against all liabilities, claims, expenses, damages, and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities.
Your Easy Guide to making the most of your Spa Experience.
Sweet Face Thai Massage & Beauty Salon is designed as a sanctuary for the senses, a tranquil escape for relaxation and rejuvenation. For the consideration of others, we request that visitors always keep noise to a minimum. We would appreciate it if you could please switch your cellular phones and electronic devices off (or to silent mode) upon arrival at the spa.
Spa Treatment Hours
We accept cash, electronic funds transfer (EFT) and all major credit cards. All prices are quoted in ZAR, South African Rands. For all Group Bookings over 5 people, 50% deposit is required.
Spa Attire for Your Comfort
Food and Drink
We do not recommend the consumption of alcohol or heavy food before or directly after spa treatments.
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